Technical Support

 

1. General Information about Viruses

2. CITES

• Campus Information Technologies and Educational Services provides computing, networking, telephone, and instructional technology services for students at UIUC, including off-campus students. A link to the help desk is provided from the CITES home page: http://www.cites.uiuc.edu/.
• Up-to-date antivirus and antispyware software is very important to protect your computer from viruses. You can download free antivirus software from the UIUC CITES web site at http://www.cites.uiuc.edu/antivirus/. And you can download free antispyware software at: http://www.cites.uiuc.edu/security/antispyware/
• It is highly recommended that you do this if you are not using alternative antivirus or antispyware software that is frequently updated.

3. CAMPUS STORES

• Campus Stores Computer Center offers software to students and staff at a discounted price. Check the price list to see software available for student purchase. http://www.cstores.uiuc.edu/center/center.html

4. CONTACT INFORMATION: - Contact Technical Support

• Email: - OADEKUNL at UIUC.EDU
• Phone: - 1-800-252-1360 ext 5-0772
• Tech support hours - Monday from 4 PM to 5 PM. However he shall be available after the classes to answer the tech support questions via conference.